You could get another giffgaff SIM from a local shop for £1 and perform a SIM swap. Finance is subject to status. Use the ‘Transfer number’ section of your VOXI account online. On the next screen, log in with your giffgaff member name or phone number. Restart your phone every 30 minutes to get it to connect the giffgaff network. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. I have received email from giffgaff team about the SIM card expiry earlier this month. - Buy or recur a plan. giffgaff Limited is registered in England and Wales. Make a call. No you don't need a card to activate your SIM, you can do it with a top-up voucher which you can get from your local corner shop, supermarket, post office, or WHSmith. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. If it is shown, then you can do a SIM swap to a new SIM to reactivate the number. Good Afternoon @rskin71. There can be a delay when you do the SIM swap, so do it during a non-important time! it should be done by 9pm that day though, please remember sim swaps cannot be done between 9. annemlawson Hi sorry but after 6 months of non use the SIM is cancelled and the numbers recycled ! So. You can use any new (unactivated) giffgaff SIM card. My phone was found smashed up but I could still use my old sim. good morning angel91720 unfortunately you will have to wait for the replacement sim that giffgaff will be sending you out in the post to activate in your giffgaff account. I've got loads of new members on board. as it broke. Hey @raykaz am I can’t re-activate an old sim card nor get your old number back if the sim card was deactivated for non-usage. If this has happened,there's no way to retrieve your number/reactivate your sim. If your SIM Card is disconnected, you will lose any remaining credit or goodybag balance on your Account. If you cancelled with o2 and your transfer did not happen, then your number is still with Giffgaff and your Giffgaff sim should still work. No the SIM swap worked but the iphone 5 I put the new SIM in has stopped charging so trying to reactivate the SIM in my old iPhone 4 - if they were same size I'd just swap them over. Company Number - 04196996. for the sim to become active. jayknox93 Yes that’s why. Sim card has failed to reactivate. 2. my phone shows no service and i am unable to send text messages. WhatsApp use over wi-fi does not count as usage with giffgaff, if the giffgaff sim has not been used to make an outgoing regular text, a Normal call that is answered or a brief connection to mobile data ( or a top up or goodybag. In addition, you can insert the SIM Serial Number instead - this is the 19 digits printed on your SIM card. You’ll just need your PAC code from your previous network. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Is it possible to reactivate the existing sim in phone on my online GiffGaff account ? lmort57. Enter the code from your new SIM and click "Activate your SIM". If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM card and the mobile number associated with the giffgaff SIM card goes into a number recycling pool for use elsewhere, therefore the. This is called the cancellation period. UK residents aged 18+ only. (This will send you a new SIM via 1st Class Post to use in a new phone of your choice. To activate the giffgaff SIM card, you’ll need to create a new giffgaff account for the new SIM card and make a purchase (buy PAYG credit top-up or a 1 month goodybag plan) via a credit/debit card, PayPal account or a top-up voucher. Once you have these, follow the steps below to get started. After you’ve activated your SIM, we’ll give you a link to transfer your old number. Not able to reactivate my SIM. com then activate your first sim by setting up your online account and activating the sim with min £10 top up or by purchasing a goodybag and set up and run your account through your on line account dashboard. To do this, grab the leaflet it came with and locate either the SIX DIGIT CODE or the 13 DIGIT CODE – it’s easy to spot as it says ACTIVATION CODE above it. Said to contact Help section. We believe that you should be in control of your mobile, which is why our monthly plans are designed to be a flexible mix of data, minutes and texts. I want to reactivate my account and keep my number. Hi there @scottloveskim. However, before you can use the giffgaff goodybag services in the EU the SIM card will need to be used in the UK first. The SIM swap should take no more than 30 minutes to complete and can be performed any time between 4. Article: How to activate your giffgaff SIM card. Give them your old email and your current email. Need a new SIM quickly? No. If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM card and the mobile number associated with the giffgaff SIM card goes into. If your giffgaff SIM has not been used for 6 months or more you will have lost that number and cannot get it back as it’s returned to Ofcom for later reallocation to another. What happens when you put your Giffgaff sim in the phone. 30am also remember to restart phone after approximately 30mins. Once you have your GiffGaff activation. Minimum payment activation amounts: If activating by topping up credit only, the minimum payment is £ 10. SIM swap does not change your number. alfiemullers Hi there. vixen12345 Hi there. 3. Activate giffgaff SIM To activate giffgaff SIM, go to or click the button below. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. sloz. Buy a goodybag/plan. Hi there, I have a phone with an old giffgaff sim card, not used it for a number of months. Firm Reference Number - 680957. Regards, CS Lee . I need to get the phone number back. e. Transfer number to giffgaff. do at least one of the following every 6 months. Get the best SIM only deal for you. To do this, Replace your SIM section of My giffgaff and click on 'Activate your SIM'. With your free giffgaff SIM you're in control. Reactivate **number removed** Reactivate **number removed** marth07762. To continue using giffgaff you need a new SIM, and will be allocated a different number. 30pm. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. when i go to make a call it doesnt ring it just comes up with “call failed”. I think you need to reorder, You can't reactivate a old sim once its been diactivated, so unfortunately youll have to wait for a new sim, unless a frend has a non activated sim they can give you. sabraswhatapp If your SIM has been deactivated for inactivity, it is not possible to reactivate it, sorry. If your SIM card is disconnected / terminated, you will lose any remaining Airtime Credit / Top up balance and goodybag and also payback, your old phone number will get recycled. To make sure your Giffgaff number active, please do one of the following on every 6 months: Make a call; Top up ; Use mobile data; Send a text messageNo the SIM swap worked but the iphone 5 I put the new SIM in has stopped charging so trying to reactivate the SIM in my old iPhone 4 - if they were same size I'd just swap them over. jakub20810 Thank you for contacting the GiffGaff Community. put 894411 followed by the first 13 digits from the back of the simCan I reactivate the SIM with same card and same number? freezing77. Agents aim to reply to questions within 24 hours. My old SIM is still activated according to GiffGaff when I try to reactivate it, but no signal because everything transferred when I swapped to my new nano SIM. To prevent SIM card deactivation, you need to use your giffgaff SIM from time to time. The micro sim is the one you pop out of the midlde of the new hybrid standard sim. SIM cards are free, and once you use your GiffGaff SIM, you get £5 credit as a thank you for your GiffGaff SIM order!. She Must have internet connection as she must go Online, login to her Giffgaff account and activate the new sim. Activate and top-up a giffgaff SIM - this will give you a new (albeit temporary) number. Giffgaff cannot resurrect your giffgaff sim card or your number, only a competing UK network can use the PAC you provide them with, obtained from a giffgaff agent. Then use the phones manual standard SIM slot for your giffgaff SIM. The time for a SIM card’s activation can vary massively, depending on what the reason for the change is – most activations take between 15 minutes and four hours. If your SIM card is disconnected, you will lose any remaining Airtime Credit and/or goodybag balances and also the phone number on your account. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Carrying out a SIM Swap on an Unactivated giffgaff SIM will keep your current number and any Goodybag or Airtime Credit that’s on your GiffGaff Account, below is the procedure do this: There can be a delay when you do the SIM swap, so do it during a non-important time! There’s a 13 digit code on the SIM itself that you can use instead. It is impossible to retrieve it. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at. Username: giffgaff. These Terms and Conditions and the giffgaff standard Terms and Conditions (together the "Terms") govern this Offer. Browse by categories. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. Select ‘transferring your number’ on your online Asda Mobile account. this does not include emergency calls (i. Change my number. The PUK code is generated by giffgaff, and you can ask for it on the PUK Retrieval Page. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. The number doesn’t seem to have been re-allocated, so I was wondering if I can ‘un-expire’ the SIM in some way? I would like to keep that number as it is used to remotely control a heater switch. To prevent this deactivation, she'll need to use her giffgaff SIM from time to time. You will now have successfully activated your shiny new giffgaff SIM card. Your SIM Card will be disconnected unless, at least once every six months, your Account is used to:Sim card has failed to reactivate Sim card has failed to reactivate. Call a friends number to access the new number and then log into the giffgaff app. Hello @lindasheb & welcome to the giffgaff Community. Activating your GiffGaff SIM card is a quick and easy process. We’d love to bring your old number to giffgaff. The SIM swap will transfer your current number, airtime credit and/or bundle (goodybag,gigabag) over to new SIM. Save APN settings through the top menu. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. Can activate another sim thats unactivated to same account set up or a new account set up but will be a different number that had before. In order to confirm your identity we need to collect some information about you. This is where SIM Swap starts. Credit that goes further. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. Find out more about our award-winning monthly plan deals. No you don't need a card to activate your SIM, you can do it with a top-up voucher which you can get from your local corner shop, supermarket, post office, or WHSmith. 999/112) and SMSs or calls to giffgaff services (i. You’ll just need your PAC code from your previous network. I feared as much. com/activate. If you get a reply with a number, this means that the sim is activated. Order your free SIM Activate your SIM. Your first name Your last name Your email address IMEI used on account (dial *#06# from the phone) SIM Serial Number (SSN) on account (13 digits long and starts 006) You will also need to supply ONE of the TWO following details to verify your identity. You’ll need to create a separate account for each. You can’t reactivate a deactivated giffgaff SIM card I’m afraid. Make sure that there is no call transfer and call display is on, and PIN code off. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Hi, How do I reactivate an old giffgaff sim - i let it expire by mistake as it is an emergency phone I leave in the car Thanks. UK telephone regulator The Office of Communications, Ofcom states that numbers which are not in use must be recycled after a certain period of time, with giffgaff this is 6 months. If you don’t use your Giffgaff mobile service for more than 6 months, your Giffgaff account and your Giffgaff number will be deactivated and you can’t get your number back. Add APN. tinternmum. When the SIM arrives you will need to perform a SIM swap . Enjoy 5GB EU roaming, unlimited minutes & texts, plus 5G at no extra cost. Unfortunately you can’t get that number back if above is the case. The sim can no longer be used. islandstifle. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at. You cannot reactivate a giffgaff SIM card that has been previously activated. Sim activation usually takes 30 minutes but can be up to 24 hours. Hi there @tomjwatkins. How do I activate my SIM? I can’t activate my SIM; Did this solve your problem?. megcopes. Transfers If bringing number to giffgaff from another UK network follow this guide. Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. Then, click on Redeem a top up voucher. Please activate your giffgaff SIM card here. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. dadhj56 Thank you for posting to the giffgaff Members Help & Support Community, where fellow giffgaff customers will try to assist you with your query. ) 2. On the next screen, log in with your giffgaff member name or phone number. Basically, it will be a substitute for the SIM card, making it. Set your plan to auto-renew or swap and change it for a. To get the PAC code text ' PAC ' to 65075 from. You cannot reactivate a giffgaff SIM card if it was previously activated or has been deactivated due to no usage within any 6 month period. giffgaff recycles phone numbers and we will not be able to reconnect once your number is disconnected and recycled. 2020, 43430)) At least one connection to Internet, At least 4 received calls of more than 10 seconds, At least one top-up /purchase. Get your PAC or STAC code. If your giffgaff SIM has not been used for 6 months or more you will have lost that number and cannot get it back as it’s returned to Ofcom for later reallocation to. clair46526 Hi there. You can then start using Giffgaff services. Can I swap my SIM? If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Order a free SIM. After you’ve activated your SIM, we’ll give you a link to transfer your old number. Click on the (+) symbol in the upper menu and enter the following data. You will need to get a new SIM, and activate it. Or, you could consider activating the sim on behalf of her. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. Any credit or Payback Points that you had on your giffgaff account as well as your mobile number are lost (the mobile number is recycled for use elsewhere and cannot be recovered). If you need a sim urgently, some members will deliver, or you could pick one up locally. It is therefore impossible to keep the phone number associated with a deactivated SIM. You can use old or new giffgaff sim until morning of transfer Its entirely your choice to make. I have entered my activation code but it tells me that sim code is already activated - which it is, because it’s mine!Have you used your sim in the last 6 months? You need to do one of the following every 6 months. On the next screen, log in with your giffgaff member name or phone number. when i go to make a call it doesnt ring it just comes up with “call failed”. To get the PAC code text ‘ from the number. If your giffgaff SIM is inactive for a period of six months, giffgaff will deactivate your SIM and the mobile number associated with the SIM card is recycled (your mobile number cannot be recovered and your SIM cannot be reactivated). The act of asking O2 for the PUK has been reported toplease remember sim swaps cannot be done between 9. Catch 22 situation which is easy to solve by activating with a voucher code. This join giffgaff article guides you through the whole SIM ordering and activation process. You then need to activate a new SIM either in your old account or a new one. megcopes once it’s deactivated it’s gone. naf3. The nokia 820 takes a micro sim, I think what you've got is a nano sim. Activating your giffgaff SIM card is easy and can be done in a few simple steps. After you’ve activated your SIM, we’ll give you a link to transfer your old number. as for your phone. Activate a giffgaff SIM card: To activate your SIM, you’ll need to make a purchase (buy credit top-up or a 1 month goodybag plan) via a. To get the PAC code text ‘ from the number. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. The problem is that people are trying to top up their SIM straight away, without having activated it yet. Hi,please help to reactivate the Sim of my partner,she is not able to do that with activation code,but need it asap!!!**** mcilwraith. Sim activation is fully complete after you have topped up, or bought a goodybag by minimum of £10. To prevent this deactivation, she'll need to use her giffgaff SIM from time to time. credit/debit card, PayPal, voucher redemption or credit exchange)?. Top up with credit. Go to > Settings > Turn On Airplane Mode and then Turn Off after about 30 seconds. 00. megcopes. sloz. Hello, I had an email saying my sim would be deactivated as it had no been topped up in a while, we live out of the UK. You must have an activated giffgaff SIM card, and you should test the giffgaff SIM works in your phone before starting the port in process, in case the phone needs to be unlocked. bladerunner929 az83a50 hi, when logged into your account do you see the phone number at the top of your dashboard. 2. You will need to order a new sim and number and. Make sure you follow the steps listed above, and keep your 16-digit voucher code handy. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. 4. steve73553 if a few months is less than six yes you can,. Before we get started, let's make sure that your device is unlocked and that you have coverage where you are. However, the settings do not apply to your sim card, but the phone itself, so entering them in your phone won't help. Thanks. Also, Dial *100# and *100*7# free from your phone to check the sim's balance. You cannot deactivate a giffgaff SIM card and reactivate it again, no. What to do if you want to order a SIM and activate it: 1. Enter the code from your new SIM and click "Activate your SIM". Make sure that there is no call transfer and call display is on, and PIN code off. Fingers crossed and thanks in advance, Davidmayan39042 New sim activations are rarely instantaneous. Don’t forget that when you join giffgaff your goodybag is automatically set to recurring. Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. Enter the code from your new SIM and click "Activate your SIM". Confirmation. when i go to make a call it doesnt ring it just comes up with “call failed”. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. Once a SIM card has been deactivated, it’s not possible to reactivate it. You need a separate account for each SIM/number. Let's activate your SIM . See all plans. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. aaron08566 I lost my phone and asked you to block itIf, when you reported your SIM lost, you used the “Bar my SIM and phone” button, then an IMEI security bar will have been placed on the phone, effectively blocking it from use on any mobile network. To prevent SIM card deactivation, you need to use your giffgaff SIM from time to time. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. Your phone must be unlocked or registered with o2 to work with giffgaff SIMs. Please note that goodybags are designed to work in the UK and with RLAH in the EU and selected destinations. To check this, try switching your phone OFF/ON at different times throughout the day. Chrome. giffgaff Limited is authorised and regulated by the Financial Conduct Authority and is listed on the Financial Services Register. A sim will be deactivated if its not used for a period of six months, and the number would be fully disconnected and sent off to be recycled, and there is no way to reactivate that sim or recover the number. Click the following button to access giffgaff's secure activate page. This is printed on your SIM card just before 3Ggg1 for 3G SIM cards or 4Ggg4 for 4G SIM cards. If you only mean you lost the activation code for the original sim, that is not relevant. You then need to activate a new SIM either in your old account or a new one. If your mobile data isn’t working, but calls and texts are, there may be an issue with your Access Point Name (APN) settings. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at. However as a last ditch attempt, and only after office hours call O2 on 08000 321402 to get an automated PUK Code generated from the menu. Your son will have to use an alternative verification method. Enter the code from your new SIM and click "Activate your SIM". You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. Besides, the GIffGaff eSIM will come with additional benefits along with other things that customers have included on their cellular plan. Hi ipirinye, if you have not used your sim for over six months and not responded to giffgaff txts informing you of this, your sim will be deactivated and account closed. can I unlock/ resctivate the sim? various_mm. . We don't tie you down. After you’ve activated your SIM, we’ll give you a link to transfer your old number. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. Yes, that’ll be the replacement SIM card that you’re waiting for. Upon receipt, we recommend the sim card in order to get a phone number assigned. az83a50 if your sim as been inactive for more than 6 months the phone number will have been recycled and unfortunately can’t be recovered. When I go into giffgaff it now tells me to activate my sim by entering my activation code. What’s the default PIN for my giffgaff SIM? What’s the default PIN2 for my giffgaff SIM? Did this solve your problem? If not, pop over to our friendly community for a quick response. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. Click (Activate your SIM) then register a new account (ensure do not log into your existing account first). See our SIM-only deals. Ps. It picks up the GiffGaff network but gives Restricted Service when trying to call and won't send a text. Please activate your giffgaff SIM card here. However, the settings do not apply to your sim card, but the phone itself, so entering them in your phone won't help. If your planning on the services in the EU your only option is to top up with airtime credit and you will be subject the roaming charges found here. Company Number - 04196996. giffgaff would have emailed you prior to topup or use the sim somehow before the deactivation. You're free to leave when you want, but we'd love it if you stay. 2020, 43430),1 giffgaff account can only have 1 SIM active on it at a time, regardless of whether this is an eSIM or a physical SIM. (its the goodybags that make giffgaff competitive), Hi I had a new sim card sent from giff gaff I've activated it and brought my goodybag also messaged an agent 5 times yesterday with no reply its now been 24 hours and still its not working I've tried the sim in another phone still nothing this is ridiculous I've lost a day now on my goodybag, and how can I speak to someone ASAP cause 24 hours past and no reply from agent and still no working sim daleb20646 if your bringing a number on giffgaff follow this guide. However as a last ditch attempt, and only after office hours call O2 on 08000 321402 to get an automated PUK Code generated from the menu. Get a SIM only deal and enjoy the flexibility and savings that come with it. pocea34 Hi there. To activate the SIM card you only need the following: • A non-active giffgaff SIM card • A bank card. Change each month. On the next page headed “SIM replacement ” click the yellow buttonJOINING giffgaff giffgaff is generally a PAYG service but You have to go to giffgaff. I have now put the original sim card back in my phone but the sim card is not recognised. You can get a new SIM either by buying one in a local shop or supermarket (Co-Op, McColls, Sainsbury's to name a few) for less than a pound, or order one. 1 SIM card installation. Wait 24 hours (maximum) for the giffgaff SIM activation process to complete through the system in full, then…You can't reactivate a deactivated sim. g. 2. The SIM Serial Number (SSN) is printed on your SIM card. New SIM with new number is required, if you wish to use the services again. welcome to help and support. Text “PAC” to 65075 from your old SIM (not your giffgaff one). When you reported your phone stolen it was barred to prevent anybody from using it. 3. Contact your current Service Provider and request a PAC (Porting Authorisation Code) to transfer (port-out) your number to another network. Unfortunately not, once a SIM is deactivated due to none use that number is lost I’m afraid, you would need a new SIM, which would have a new number. Can I swap my SIM? If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. Wont be able to use the same sim had linked to giffgaff account and number if sim and number been deactivated of none use. You can order a new SIM card here;. Text “PAC” to 65075 from your old SIM (not your giffgaff one). Firm Reference Number - 680957. If you want to use giffgaff again, you'll need to obtain a new giffgaff SIM card (either online on giffgaff’s SIM Order Page or you can buy a giffgaff SIM from a shop or newsagent), activate the new SIM card and you'll get a new mobile number for your new SIM card (it'll appear on your dashboard. It's a bitesize wonder. The steps are the following: 1 ACTIVATE SIM. Firm Reference Number - 680957. It will just try to swap your number to the new SIM Each giffgaff SIM requires it’s own account. when i go to make a call it doesnt ring it just comes up with “call failed”. On the next screen, log in with your giffgaff member name or phone number. If activation is not completed after 24 hours please raise the issue with a giffgaff agent, as only they can look into this. Please firstly make sure that your mobile phone is unlocked onto the O2 network, giffgaff runs on the O2 network. SIM and number How do I get an eSIM on giffgaff?You will need to raise a case with a giffgaff agent here. Just pop over to giffgaff. UK residents aged 18+ only. 30am and 9. It’s super easy to transfer your current number to giffgaff. my phone shows no service and i am unable to send text messages. But you will be able to activate a new sim while logged in to the account. You’ll just need your PAC code from your previous network. I already tried to re-activate the SIM card a lot of times. Pay as you go SIM cards and great value mobile phone deals with giffgaff Choose a mix of texts, minutes and data with your perfect plan. These conditions which are set by OfCom (the UK’s communications regulator) are present to prevent the deactivation of members SIMs who have very little activity or who. giffgaff Limited is authorised and regulated by the Financial Conduct Authority (FRN 680957) and acts as a credit broker and not a lender, offering credit products provided by Klarna Bank AB (publ). Buy a goodybag/plan. Reactivate sim card Reactivate sim card. 30pm and 4. If you don’t use your Giffgaff mobile service for more than 6 months, your Giffgaff account and also your Giffgaff number will be deactivated and you can’t get your number back. OPTION 2: ORDER OR BUY A NEW giffgaff SIM CARD AND PERFORM A 'SIM SWAP' PROCEDURE. I think your mis-reading the message from giffgaff. figment_uk. giffgaff to giffgaff calls and texts are only free whilst you are in the UK. @sneak43 hi, unfortunately giffgaff requires either top up or a goodybag purchase to activate their sim. Then add a payment method through the app at a later date. And there is no way to reactivate that sim or retrieve the number. Enter the code from your new SIM and click "Activate your SIM". Enter the code from your new SIM and click "Activate your SIM". See hereNot supported by giffgaff, you will need a sim from one of the following. If you have a Nano SIM then enter 894411 first followed by the 13 digit SSN found on your SIM. The number will have been sent out for recycling. New giffgaff SIM activations take a few minutes, but in some cases it can take a bit longer sometimes upto 24hrs to fully activate.